"Fisher Management has provided an excellent service to me for a number of years. I would recommend them to anyone looking for a property management company"

Frequently Asked Questions

• How do I arrange a viewing?

• What money do I need to find at the beginning and how much rent would I pay?

• What information will I need to supply?

• What is a Tenancy Agreement?

• What are my responsibilities?

• What if I have a fault?

• What do I do when I want to leave & how do I get my deposit back?
  

How do I arrange a viewing?

All viewings are by pre-arranged appointment and when we have to accompany you over a property.

What money do I need to find at the beginning and how much rent would I pay?

Deposit.

The deposit will be equal to 1 month rent (or if pets a double deposit is required). Your deposit will be protected by mydeposits.co.uk. Information about mydeposits.co.uk will be in the Tenancy Agreement.

Rent.

All rents are payable in advance and due on the same day of the month as the commencement of the Agreement. The deposit (equivalent to 1 month’s rent) and the first month’s rent are payable by a cheque issued by a building society on or prior to the day of occupation. Personal cheques can only be accepted if paid 10 working days in advance of occupation.

What information will I need to supply?

Applicants wishing to take up a Tenancy will be required to complete a confidential application form to provide personal and financial details. It is essential that you have all the information and supporting documents with you when completing the form.

You must provide proof of identity and residency at your current address by producing one of the following-

• A Photo Driving License or Passport

AND

• A utility bill no more than 3 months old or

• A recent Council Tax bill or

• A recent Mobile Phone Bill or

• A signed and dated letter from your employer showing your name and position within the company.

The completed confidential application form will be forwarded to a credit rating agency and we normally receive a reply within 3 working days.

The Tenancy Agreement is a legally binding document between the owner of the property (The Landlord) and you (The Tenant). You should read the Agreement carefully and ensure you fully understand it The Agreement you sign is usually an Assured Shorthold which means you can stay in the property for the period of the Agreement (provided all the obligations are met).

If the Landlord wishes to end the tenancy you will be given 2 months notice to vacate the premises when the Agreement expires. You can only leave the property at the end of the period stated in the Agreement. (If you wish to leave when the Agreement is due to run out you must notify us in writing giving a minimum of one months notice prior to the ending of the Agreement).

If you vacate the property early you will be responsible for the rental payments and utility/council tax bills for the remainder of the period.

Inventory.

At the beginning of the tenancy there will be an inventory “check in”. We use an independent Inventory Clerk thus ensuring that their findings are impartial. The Landlord pays for the preparation of the inventory and the check out.

Domestic Pets.

Domestic pets are not permitted except if agreed in writing and it is usual for an additional deposit of one month’s rent to be held. The carpets must be professionally cleaned, sanitised, deodorised and anti bacteria/flea treated on vacating the property. The original invoice will have to be supplied to confirm this has been done.

Utility Supplies and Council Tax.

It is the responsibility of the Tenant to inform the utility companies and Local Authority at both the beginning and end of the tenancy. Most rents are quoted exclusive of Council Tax (unless otherwise stated) and Tenants will be responsible for payment. Tenants have to inform telephone company of a change of subscriber.

Insurance.

The Landlord is responsible for insuring the property and any contents that are left in the property. You must insure your own belongings. The Landlord and ourselves cannot and will not be held liable for any loss suffered by the Tenant whatever the circumstances.

Declaration.

Should you wish to make any changes to the property including decoration you must obtain written permission from the Landlord or managing agent before any work commences.

Safety.

When smoke or carbon monoxide detectors are fitted in the property you have an obligation to ensure that they are checked regularly, kept in good working order and batteries replaced when needed. If you become aware of a fault you must immediately notify the Landlord or managing agent immediately. If the property has either natural or bottled gas the law requires an annual Gas Safety Report.

Garden.

It is a requirement of our Rental Agreement that the Tenant keeps the grass cut, border and paths weed free and shrubs trimmed.

Faults and Repairs.

Many Landlords have service contracts and preferred contractors. If there is a problem with the property you are renting you must inform the Landlord or the managing agent. Failure to do so may mean that you are liable for any deterioration or damage resulting from any delay. You must not instruct a contractor to undertake any work – if you do it will be at your own expense.

Inspections.

Should the Landlord or an appointed agent wish to inspect the property they will provide a minimum of 24 hours notice of their intended visit. Fully Managed properties will be inspected regularly. Please notify the Landlord or managing agent if you will be away for 1 week or longer.

Vacating.

You must vacate the property on the agreed date (Usually midday on the last day of the Agreement). Your Landlord or his appointed agent will make an appointment to meet you at the property to carry out the “check out“ inspection, take meter readings and receive all the keys. You will have to supply a forwarding address for the return of any deposit and submission to the utility suppliers and Local Authority.

Return of Deposit.

Tenants have a responsibility to return the property in the same condition as at the start of the tenancy and as stated in the Inventory and check ion report. With the exception of fair wear and tear, any deductions due to damage or deterioration will be corrected and the cost deducted from the deposit. The deposit is refundable provided that:

• Your rent is paid up to date

• All bills relating to the property/tenancy have been paid.

• The property has been well maintained and thoroughly cleaned including the carpets upon vacation.

• All items listed in the inventory are present and in satisfactory condition.

• Frequently Asked Questions

5 Barbican Parade, Barbican Road, Looe, Cornwall, PL13 1EZ